CEO Reflections on Employee Engagement

PageUp CEO Karen Cariss shares her reflections on Talent Lab 2: has the war for talent become a crusade for engagement? What is the link between business performance and engagement? Both empirical research and anecdotal feedback confirms this relationship.

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7 insights from Talent Lab 2

As we wrap up the second PageUp Talent Lab, “has the war for talent become a crusade for engagement?”, allow me to share with you 7 notable insights, as well as some of my favourite posts.

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Ask an Alien

Forever is a long time and the tradition of pursuing a job for life has evaporated in the new world of work. As it should - if we are to keep learning and personal growth fresh, agile and continuous. New ideas come from diverse thinking...

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Does measuring engagement work?

As a strong advocate for the workplace of the future, Kevin Wheeler has some pretty clear ideas about what it takes to engage workers. In measuring engagement, for example, Kevin sees the outcomes of engagement, such as reduced turnover and increased productivity as being the...

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Digging deep to align values and engagement

For a major global mining company like MMG, alignment is critical in order to extract a high level of commitment and production from a multi-national, multi-cultural workforce. “We demand a certain level of belief in what we’re doing, not just handling the tasks themselves. Especially...

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Is there a generational factor to engagement?

Do the same work and life elements engage employees across all age groups, or does engagement vary by generation? With four generations now actively participating in the workforce (boomers, Gen X, millennials and Gen2020), organisations are challenged with the differing needs and expectations of their...

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Creating a workspace that works

When Tatts Group looks to move their Brisbane-based teams later in 2016, it will be a huge exercise in logistics, technology and most importantly, employee engagement. Ashleigh Loughnan, Executive General Manager People, Property and Procurement explores the risks and opportunities that will come with...

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Beyond the perks – the evolution of engagement

If you think employee engagement is all about offering cool perks like on-site massage services and ping pong tables, think again. The concept of employee engagement has been tarnished by the “perk era” of the 1990s, says Zrinka Lovrencic, Managing Director of Great Place...

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Engaging with multiple personalities

As Vaughan Paul, Vice President of Human Resources for telecommunications giant Optus, pointed out in our recent conversation, HR leaders are starting to factor in the complexities of employees’ personalities when it comes to their engagement practices.

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How do you engage during times of change?

Who is responsible for getting a message across – the sender or the receiver? Transdev HRD Paul Birch takes away any confusion about how to get a message to stick. Perseverance and repetition. And one more thing. In this short video, Paul shares his experiences of...

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I will never forget my first performance review…

It's not amongst the most loathed organisational procedures for no reason - the annual performance review can be, and often is, a stressful and disengaging experience. It doesn't have to be that way. Here, industry analyst Kyle Lagunas recalls his first performance review. In...

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The new crusades: employee engagement

It is made up of two arguably unremarkable words, yet employee engagement is deceptively complicated. Just look at the diversity of questions used to measure employee engagement : from gauging an employee’s perceptions about role clarity or the level of support they receive from...

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New employee engagement whitepaper – RELEASED!

Millions of dollars and thousand of hours spent measuring and tracking employee engagement have had exasperatingly little effect on improving actual levels of engagement. Why? Perhaps the biggest challenge facing organisations over the next decade will be getting the employee engagement equation right. The business...

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5 key areas of engagement – and their influencers

As one global survey after another continues to highlight, getting employee engagement right is difficult, if not downright impossible. And it’s at the top of most organisations’ To Do lists, given the recognised relationship between engagement and organisational performance. For a company that employs 25,000...

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Discretionary effort – that’s engagement

What’s your definition of employee engagement? Zrinka Lovrencic, Managing Director of The Great Place to Work Institute Australia has a pretty clear one: discretionary effort. Goals and key performance indicators (KPIs) are great for setting baseline expectations – but it’s when employees go above...

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Are engagement surveys so last season?

Some things never go out of fashion – a little black dress from Chanel, the refined Burberry trench coat, a colorful Hermes scarf. But when it comes to a wardrobe staple of the HR world – the engagement survey – is it time to...

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The Performance Equation with Michael Vogt

Do you believe there is a relationship between engagement and performance? Can you define it? Here, HR Director – Medicine at the University of Melbourne, Michael Vogt, shares an equation he believes to show the importance of 3 key factors in fostering high performance...

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Trends & themes dominating the HR landscape in 2016

Goodbye 2015… That was a pretty amazing year, jam-packed with innovation, change and the continuing transformation of the world as we know it. I closed out the year consolidating the research we had gathered during the course of it, from which drip-filtered 3 themes...

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The Cobra Effect

What happens when you set criteria and measures to just about anything? You risk the Cobra Effect. Here, John Sumser uses the quirky story of a snake eradication program in India to draw the analogy of how measurement can quickly be undermined and the...

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Engagement is like Jello

Employee engagement is not a process and won’t fit in a box. Even agreeing a common definition of what employee engagement is can be a challenge. Is it about happiness? Is it about commitment? Discretionary effort? Thought leader John Sumser shares his views.

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Intent before content – The key to employee engagement

Reframing a conversation to focus on the intent of supporting an employee’s success rather than criticising performance, dramatically shifts the way in which the subsequent content is heard. Diffusing the inherent threat in performance discussions is key to both improving growth and performance outcomes...

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Do you have a best friend at work?

Well, no actually. Feeling guilty, I’m wondering: is that the wrong answer? Apparently, yes, that is the wrong answer, because the Gallup Q12 engagement survey (this is Question 10) has amongst the highest correlations with levels of job satisfaction and employee engagement of a...

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Performance breeds engagement

“It’s hard to beat someone at tennis that’s hitting a million balls a year.” Patrick shares some of his MBA program teachings from the works of Nobel laureate Daniel Kahneman and psychologist Gary Klein, which highlight the crucial role practice and feedback have on...

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